featured Do you offer a price match or adjustment?
Yes, we do offer a price adjustment within the 30-day purchase period under these circumstances:
1,Proof of sale price from an authorized retailer
2,Cannot be applied towards limited sales events, such as Amazon Prime Day.
3,Only one coupon code may be applied to an order, multiple coupon codes may not be combined for additional discounts.
Can I place an order over the phone?
We do not take phone orders nor do we accept any payments by phone, but you have the option to make payment from our website through various methods including PayPal or purchase from our authorized retail store such as Amazon.
How can I be notified of upcoming discounts or sales?
You can subscribe to our free online newsletter available at the bottom of our website to be notified of future sales events.
How to use the discount code？
When a promotion is available on our website, a corresponding code will be displayed under the product page. You must click to copy the code from the coupon icon and paste the code into the discount code box at check out where it will be automatically deducted before you process the payment. Please note that only one coupon code may be applied...
I am part of a non-profit, how do I get the tax waived / refunded on my order?
Please email us your tax exemption certificate to info@wis-tek.com and allow our finance team at least one business day to review your document. If your document has met the necessary requirement, you will be notified of an approval to proceed with your order. Please note that it is only for Wistek website orders. For Amazon orders, please contact Amazon directly as we...
I found out that there are websites promoting Wistek's products at a much lower price, are they real?
It is recommended to purchase our product directly on our official website www.wis-tek.com or from our Amazon Wistek Store or Wistek authorized retailers. If you have placed an order from fake websites, such as Facebook, please file a dispute with your banking institution to get your money back. With the help of our excellent customers who have reported several of these fake...
I found out that there are unauthorized Credit Card transactions on my bank statement, what should I do?
We will need additional information such as the transaction date, amount charged and the last four digits of your credit card to locate the order information in our system. Once we are able to confirm the transaction, the necessary information will be provided so that you can contact your banking institution to file a report.
