featured Can a delivery date be specified? Can I change the delivery date of my order?
We are unable to provide specific delivery dates, but you can contact FedEx customer service to inquire about having your package held for up to 5 business days at their distribution center for pick up.
Tracking shows delivered but not received, where can I find my order? I never received my order. Where is my order?
If the tracking details show that your package was delivered and you cannot locate it, we ask that you wait for a couple of business days as there may be a delay by FedEx. We also recommend that you check your surrounding area and ask neighbors to see if it was misdelivered to the wrong address by accident. If after that time...
Why is my package still pending?
If your package has been pending for more than 5 business days, the package may be lost or delayed due to logistics issues. Please do not hesitate to contact us via email at info@wis-tek.com for further assistance.
