Shipping Related

How do I track the shipment for my order?

For orders placed on Amazon can be tracked under or through the mobile app. You may also contact us for further assistance.       For orders placed on our official website at, an email confirmation with the FedEx tracking number will be sent to the email address on file. You may want to check your Spam or Junk folder if you...

Is there a way to request Expedited Shipping?

Please note that due to the fact that our power stations contain lithium-ion batteries which are hazardous and not permitted on airplanes, we cannot offer expedited shipping methods and can only ship via FedEx Ground service.

Do you offer in-person pickup?

Unfortunately, we do not offer in-person pick up at our office or distribution center at the moment. You may purchase our products directly from our website at or at one of our authorized retailers such as Amazon, Home Depot, Lowes. Our products can also be found in stores at certain Harbor Freight and Costco locations.