Order Related

Do you offer a price match or adjustment?

Yes, we do offer a price adjustment within the 30-day purchase period under these circumstances:   1,Proof of sale price from an authorized retailer 2,Cannot be applied towards limited sales events, such as Amazon Prime Day. 3,Only one coupon code may be applied to an order, multiple coupon codes may not be combined for additional discounts.  

Can I place an order over the phone?

We do not take phone orders nor do we accept any payments by phone, but you have the option    to make payment from our website through various methods including PayPal or purchase from our authorized retail store such as Amazon.

How to use the discount code?

When a promotion is available on our website, a corresponding code will be displayed under the product page. You must click to copy the code from the coupon icon and paste the code into the discount code box at check out where it will be automatically deducted before you process the payment. Please note that only one coupon code may be applied...

I am part of a non-profit, how do I get the tax waived / refunded on my order?

Please email us your tax exemption certificate to info@wis-tek.com and allow our finance team at least one business day to review your document. If your document has met the necessary requirement, you will be notified of an approval to proceed with your order. Please note that it is only for Wistek website orders. For Amazon orders, please contact Amazon directly as we...